ADVERTISING ACCOUNT SUPPLY AND USE AGREEMENT

Last Updated: 08.02.2026

This Advertising Account Supply and Use Agreement (“Agreement”) governs the purchase, provision access to, and use of advertising-related account products made available through https://dragondigitalmarketingvn.com/.

This Agreement is entered into between:

Hereinafter referred to as the “Provider”, “we”, “us”, or “our”; and any individual or legal entity that purchases, receives, accesses, or uses an Account Product through the Website, hereinafter referred to as the “Customer”, “you”, or “your”.

By placing an order, making payment, clicking an acceptance checkbox, receiving an Account Product, or otherwise accessing or using an Account Product, the Customer confirms that it has read, understood, and agreed to be bound by this Agreement.

1. DEFINITIONS

1.1. Account Product: “Account Product” means an advertising-related digital product, account, access right, permission, or business advertising asset supplied by the Provider and specified in the relevant order, including, where applicable:

1. Meta advertising accounts;
2. Meta Business Manager or Meta Business Portfolio assets;
3. Advertising account access within Meta business assets;
4. Google Ads accounts;
5. Google advertising-related account access;
6. Account permissions or access rights associated with advertising platforms; and
7. Other advertising-related digital account products expressly described on the Website.

1.2. Platform: “Platform” means any third-party advertising or technology platform associated with an Account Product, including Meta, Facebook, Instagram, Google, or other applicable third-party platforms.

1.3. Platform Rules: “Platform Rules” means the applicable terms of service, advertising policies, community standards, acceptable-use policies, business terms, verification requirements, technical requirements, enforcement policies, and other rules issued or applied by a Platform from time to time.

1.4. Order: “Order” means the Customer’s confirmed purchase of one or more Account Products through the Website or another sales channel accepted by the Provider.

2. SCOPE OF THE AGREEMENT

2.1. Supply of Account Products

The Provider supplies the Customer with the Account Product specified in the relevant Order. Depending on the applicable product description, the Provider may:

1. Grant access to an advertising account;
2. Assign permissions to an advertising-related business asset;
3. Provide login or access credentials;
4. Provide access through a business management system;
5. Connect the Customer to an advertising account; or
6. Otherwise make the relevant Account Product available to the Customer.

2.2. No Advertising Management Services

Unless expressly agreed otherwise in a separate written agreement, the Provider does not provide:

1. Advertising campaign management;
2. Media buying services;
3. Advertising optimization;
4. Advertising content creation;
5. Design or preparation of landing pages;
6. Review or approval of advertisements;
7. Legal or regulatory review of the Customer’s business;
8. Platform compliance consulting;
9. Payment of the Customer’s advertising expenditure; or
10. Any guarantee regarding advertising results.

2.3. Nature of Account Product:

Unless expressly stated otherwise in writing, the provision of an Account Product constitutes the supply of access rights, permissions, or usage rights in accordance with the relevant Order. Nothing in this Agreement shall be interpreted as a representation or warranty that the Provider transfers legal ownership of any underlying account, infrastructure, software, system, or intellectual property belonging to Meta, Google, or another Platform.

3. INDEPENDENT THIRD-PARTY PLATFORMS

3.1. The Customer acknowledges that Meta, Google, and other Platforms are independent third parties and are not controlled by the Provider.

3.2. The Provider is not Meta, Facebook, Instagram, Google, or any other Platform. Unless expressly stated otherwise, the Provider does not claim to be:

1. An authorized representative of a Platform;
2. An employee or agent of a Platform;
3. Endorsed by a Platform;
4. An official distributor of a Platform; or
5. Capable of controlling Platform enforcement decisions.

3.3. Platform Rules, algorithms, technical systems, account requirements, advertising policies, verification procedures, and enforcement practices may be changed by the applicable Platform at any time. The Provider has no control over such changes.

4. CUSTOMER’S PURPOSE OF USE

4.1. The Customer shall use every Account Product solely for legitimate and lawful business and advertising purposes.

4.2. The Customer shall independently ensure that its business activities, advertising activities, products, services, websites, landing pages, payment methods, and advertising content comply with:

1. Applicable laws and regulations;
2. Platform Rules;
3. Consumer protection laws;
4. Advertising laws;
5. Intellectual property laws;
6. Privacy and personal data protection laws;
7. Anti-money laundering requirements;
8. Sanctions and trade restrictions; and
9. Any licensing or regulatory requirements applicable to the Customer’s business.

5. PROHIBITED USE

The Customer shall not, directly or indirectly, use or permit an Account Product to be used for any unlawful, fraudulent, deceptive, abusive, or prohibited activity.

5.1. Illegal Activities

The Customer shall not use an Account Product for:

1. Any activity prohibited by applicable law;
2. The sale or promotion of illegal goods or services;
3. Criminal activities;
4. Money laundering;
5. Terrorist financing;
6. Trafficking or exploitation;
7. Unauthorized controlled substances;
8. Prohibited weapons; or
9. Other illegal transactions.

5.2. Fraud and Deception

The Customer shall not engage in:

1. Fraud;
2. Phishing;
3. Impersonation;
4. Identity theft;
5. Misleading representations;
6. Deceptive advertising;
7. Fake investment or financial schemes;
8. Unauthorized collection of payment or personal information;
9. False business representations; or
10. Any activity intended to mislead consumers, a Platform, payment providers, or third parties.

5.3. Intellectual Property Violations

The Customer shall not use an Account Product to advertise, sell, distribute, or promote:

1. Counterfeit goods;
2. Pirated products;
3. Unauthorized copies;
4. Goods or services infringing trademarks;
5. Copyrighted materials used without authorization; or
6. Any content infringing third-party intellectual property rights.

5.4. Platform Circumvention

The Customer shall not:

1. Use an Account Product to circumvent a Platform suspension or restriction;
2. Attempt to evade Platform enforcement systems;
3. Disguise prohibited advertising activities;
4. Manipulate account identity information;
5. Provide false verification information;
6. Deliberately conceal the identity of the actual advertiser;
7. Use technical measures intended to avoid Platform detection;
8. Request the Provider to assist in circumventing Platform policies or enforcement; or
9. Otherwise use an Account Product in violation of Platform Rules.

6. CUSTOMER’S SOLE RESPONSIBILITY

The Customer assumes sole and complete responsibility for all activities conducted through or in connection with an Account Product after delivery or activation. Such responsibility includes, without limitation:

1. The products or services being advertised;
2. Advertising content;
3. Images;
4. Videos;
5. Advertising copy;
6. Claims contained in advertisements;
7. Websites;
8. Landing pages;
9. Checkout pages;
10. Domains;
11. Tracking systems;
12. Targeting settings;
13. Audiences;
14. Advertising campaigns;
15. Payment methods;
16. Advertising expenditure;
17. Customer information;
18. Business information;
19. Verification documents;
20. Licenses;
21. Permits;
22. Intellectual property rights; and
23. All persons permitted by the Customer to use or access the Account Product.

The Provider does not become the advertiser, seller, merchant, publisher, owner, operator, distributor, or representative of the Customer’s business merely because it supplies an Account Product.

7. CUSTOMER REPRESENTATIONS AND WARRANTIES

By purchasing or using an Account Product, the Customer represents and warrants that:

7.1. The Customer has full legal capacity and authority to enter into this Agreement.

7.2. All information provided to the Provider is true, accurate, complete, and not misleading.

7.3. The Customer will use the Account Product only for lawful purposes.

7.4. The Customer has all licenses, permits, authorizations, approvals, and registrations required for its business activities.

7.5. The Customer has the legal right to advertise and sell all products and services promoted using the Account Product.

7.6. The Customer’s advertisements and related materials do not infringe the rights of any third party.

7.7. The Customer will comply with Platform Rules applicable to its activities.

7.8. The Customer will not request the Provider or its employees, contractors, or partners to participate in illegal conduct or Platform policy circumvention.

8. CUSTOMER VERIFICATION

The Provider may, where reasonably necessary, request information or documentation from the Customer for purposes including:

1. identity verification;
2. business verification;
3. fraud prevention;
4. payment verification;
5. security review;
6. investigation of suspected misuse;
7. compliance with applicable legal requirements; or
8. responding to lawful requests from competent authorities.

The Provider may refuse, suspend, or terminate service where the Customer fails to provide reasonably requested information or where the Provider reasonably suspects that information provided by the Customer is false, fraudulent, or misleading.

9. DELIVERY

9.1. An Account Product shall be considered delivered when the Provider completes one or more of the following actions:

1. Provides login credentials;
2. Grants the Customer the relevant account permission;
3. Adds the Customer to the relevant business advertising asset;
4. Provides access information by email, dashboard, messaging service, or other agreed communication channel;
5. Makes the relevant Account Product accessible through the Website; or
6. Otherwise completes the delivery method described in the Order.

9.2. The Customer shall verify the Account Product promptly after delivery.

9.3. Any claim that an Account Product did not materially comply with the specifications stated in the Order at the time of delivery must be submitted to the Provider within 48 hours after delivery or within another warranty period expressly stated on the relevant product page.

10. ACCOUNT SECURITY

After an Account Product has been delivered, the Customer shall be responsible for maintaining the security of all credentials, devices, emails, permissions, passwords, authentication methods, and other access mechanisms under its control.

10.1. The Customer shall:

1. Use reasonable security measures;
2. Protect credentials from unauthorized access;
3. Limit account access to authorized personnel;
4. Maintain the security of its devices and systems;
5. Use appropriate authentication measures where available; and
6. Promptly inform the Provider of suspected unauthorized access where Provider-controlled assets may be affected.

10.2. The Provider shall not be responsible for losses caused by:

1. The Customer’s disclosure of credentials;
2. Compromised devices;
3. Compromised email accounts;
4. Malware;
5. Unauthorized employees or contractors;
6. Insecure browser environments;
7. Unauthorized third-party access; or
8. Other security issues under the Customer’s control.

11. PLATFORM REVIEW, RESTRICTION, OR SUSPENSION

11.1. The Customer understands that any Account Product may be reviewed, restricted, limited, suspended, disabled, or terminated by the applicable Platform.

11.2. The Provider does not control Platform enforcement decisions.

11.3. A Platform may take action for reasons including, but not limited to:

1. Advertising content;
2. Customer business activities;
3. Landing page content;
4. Payment methods;
5. Transaction history;
6. Verification requirements;
7. Platform risk assessment;
8. Device or network information;
9. Suspected policy violations;
10. Automated enforcement;
11. Changes to Platform Rules; or
12. Other reasons determined by the Platform.

11.4. Unless otherwise expressly covered by a specific warranty offered by the Provider, the Provider shall not be liable merely because an Account Product is reviewed, restricted, suspended, disabled, or terminated by a Platform.

12. NO GUARANTEE

The Customer acknowledges that advertising platforms are third-party systems and that the Provider cannot guarantee their continued availability or behavior. Accordingly, unless expressly stated in the applicable Order, the Provider makes no guarantee regarding:

1. Account lifetime;
2. Continuous account operation;
3. Account spending limits;
4. Advertising spend capacity;
5. Advertisement approval;
6. Campaign approval;
7. Business verification;
8. Account verification;
9. Availability of specific Platform features;
10. Advertising performance;
11. Number of impressions;
12. Number of clicks;
13. Sales;
14. Leads;
15. Conversions;
16. Return on advertising spend;
17. Advertising costs;
18. Platform policy stability; or
19. Continued access to the Account Product.

Past performance of an Account Product does not constitute a guarantee of future performance.

13. REPLACEMENT POLICY

Where the Provider offers a replacement warranty for an Account Product, the scope and duration of such warranty shall be as stated on the applicable product page or Order.

Unless otherwise expressly agreed, replacement may be available only where:

1. The Account Product was materially defective at the time of delivery;
2. The Account Product materially failed to meet the specifications expressly stated in the Order; and
3. The Customer notified the Provider within the applicable warranty period.

The Provider may require reasonable evidence regarding the alleged defect.

Where replacement is approved, the Provider may satisfy its obligation by providing an Account Product with substantially equivalent specifications.

14. EXCLUSIONS FROM REPLACEMENT OR REFUND

Unless required otherwise by applicable law, no replacement, refund, credit, or compensation shall be due where an issue results from:

1. The Customer’s advertising activity;
2. Prohibited advertising content;
3. Violation of Platform Rules;
4. Illegal activity;
5. The Customer’s website or landing page;
6. The Customer’s products or services;
7. The Customer’s payment method;
8. Payment disputes or chargebacks;
9. Customer-controlled verification information;
10. Changes made by the Customer;
11. Unauthorized account access caused by the Customer;
12. Circumvention attempts;
13. Suspicious activity originating from the Customer;
14. The Customer’s devices, network, IP address, browser environment, or software;
15. A Platform policy update;
16. A Platform enforcement decision; or
17. Any other cause outside the Provider’s reasonable control.

15. REFUND POLICY

Digital Account Products are deemed consumed once access has been successfully delivered, except to the extent otherwise required by applicable law or expressly provided in the applicable product warranty. Accordingly, payments are generally non-refundable after successful delivery. Where a valid warranty claim exists, the Provider may, at its discretion and subject to applicable law:

1. Repair or restore access;
2. Replace the Account Product;
3. Issue store credit; or
4. Issue a refund where replacement is not reasonably available.

16. SUSPENSION AND TERMINATION BY PROVIDER

The Provider may immediately restrict, suspend, or terminate the Customer’s access to an Account Product if the Provider reasonably believes that:

1. The Customer is violating this Agreement;
2. The Account Product is being used for unlawful purposes;
3. The Customer is engaging in fraud;
4. The Customer has provided false or misleading information;
5. The Customer is infringing third-party rights;
6. The Customer is attempting to circumvent Platform enforcement;
7. Continued use creates a material security risk;
8. Continued use may adversely affect the Provider’s accounts, infrastructure, partners, or other customers;
9. The Provider receives a lawful request from a competent authority;
10. The Provider receives a relevant request or restriction from a Platform; or
11. Continued provision of the Account Product may expose the Provider to material legal, regulatory, commercial, or reputational risk.

Where suspension or termination results from the Customer’s breach of this Agreement, the Customer shall not be entitled to a refund except where required by applicable law.

17. NO UNAUTHORIZED TRANSFER OR RESALE

Unless expressly permitted in writing by the Provider, the Customer shall not:

1. Resell an Account Product;
2. Lease an Account Product;
3. Sublicense account access;
4. Sell account credentials;
5. Transfer an Account Product to an unauthorized third party;
6. Use an Account Product as part of an account-resale operation; or
7. Permit third parties to use an Account Product in violation of this Agreement.

The Customer remains responsible for all activities carried out by any person to whom the Customer grants access.

18. PAYMENT

18.1. The Customer shall pay the price stated in the applicable Order.

18.2. All applicable fees must be paid in full using a payment method accepted by the Provider.

18.3. Unless expressly stated otherwise, the purchase price for the Account Product does not include:

1. Advertising spend;
2. Platform charges;
3. Payment processing fees charged directly to the Customer;
4. Taxes imposed directly on the Customer; or
5. Third-party services purchased by the Customer.

18.4. The Customer shall not initiate an improper or fraudulent chargeback after successful delivery of an Account Product. The Provider reserves all rights and remedies available under applicable law in relation to abusive or fraudulent payment disputes.

19. TAXES

The Customer shall be responsible for taxes, duties, levies, or governmental charges applicable to the Customer’s purchase or use of the Account Product, except taxes imposed directly on the Provider’s income. Where required by applicable law, the Provider may collect applicable taxes from the Customer.

20. INTELLECTUAL PROPERTY

Nothing in this Agreement transfers to the Customer any intellectual property rights belonging to:

1. The Provider;
2. Meta;
3. Google;
4. Any Platform; or
5. Any third party.

The Customer is solely responsible for ensuring that all content used in connection with its advertising activities is properly owned, licensed, or otherwise lawfully used.

21. INDEMNIFICATION

To the maximum extent permitted by applicable law, the Customer agrees to defend, indemnify, and hold harmless the Provider and its owners, directors, officers, employees, contractors, affiliates, and service providers from and against claims, demands, proceedings, investigations, liabilities, penalties, fines, losses, damages, costs, and reasonable legal expenses arising out of or relating to:

1. The Customer’s use of an Account Product;
2. The Customer’s advertising activities;
3. Products or services advertised by the Customer;
4. The Customer’s website or landing pages;
5. Misleading or unlawful advertising;
6. Infringement of intellectual property rights;
7. Violation of privacy or data protection rights;
8. Consumer claims;
9. Violation of Platform Rules;
10. Violation of applicable law;
11. Fraud or misconduct by the Customer;
12. Activities of persons authorized by the Customer; or
13. The Customer’s breach of this Agreement.

22. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, the Provider shall not be liable for:

1. Indirect losses;
2. Incidental losses;
3. Consequential losses;
4. Special damages;
5. Punitive damages;
6. Loss of profits;
7. Loss of revenue;
8. Loss of business;
9. Loss of opportunity;
10. Loss of customers;
11. Loss of advertising expenditure;
12. Loss of anticipated savings;
13. Loss resulting from interruption of advertising campaigns;
14. Platform suspension or restriction;
15. Loss of data caused by a third-party Platform; or
16. Changes to Platform policies or systems.

To the maximum extent permitted by law, the Provider’s total aggregate liability arising out of or relating to a specific Account Product shall not exceed the amount actually paid by the Customer to the Provider for that Account Product.

Nothing in this Agreement limits liability where such limitation is prohibited by applicable law.

23. DISCLAIMER OF WARRANTIES

Except for any express warranty stated in the relevant Order, the Account Products are supplied on an “as available” basis. To the maximum extent permitted by applicable law, the Provider disclaims all implied warranties, including any implied warranty of:

1. Merchantability;
2. Fitness for a particular purpose;
3. Uninterrupted operation;
4. Advertising performance;
5. Continued Platform availability; and
6. Continued account eligibility.

The Customer is responsible for determining whether an Account Product is suitable for its intended business activities.

24. INDEPENDENT RELATIONSHIP

Nothing in this Agreement creates:

1. A partnership;
2. A joint venture;
3. An employment relationship;
4. An agency relationship;
5. A fiduciary relationship; or
6. Authority for either Party to bind the other Party.

The Customer operates its business independently and at its own risk.

25. FORCE MAJEURE AND THIRD-PARTY EVENTS

The Provider shall not be responsible for failure, interruption, or delay caused by circumstances beyond its reasonable control, including:

1. Platform outages;
2. Platform policy changes;
3. Changes in Platform algorithms;
4. Automated Platform enforcement;
5. Internet outages;
6. Server outages;
7. Cybersecurity incidents;
8. Governmental actions;
9. Sanctions;
10. Changes in applicable law;
11. Natural disasters;
12. War;
13. Civil disturbance;
14. Payment provider interruptions; or
15. Failures of third-party technology providers.

26. COOPERATION WITH LEGAL AUTHORITIES

Nothing in this Agreement requires the Provider to conceal unlawful activity or prevent the Provider from complying with applicable law. Where legally required, the Provider may preserve, disclose, suspend, or otherwise process relevant information or account access in response to a valid request from a competent authority.

27. ELECTRONIC ACCEPTANCE

The Customer acknowledges that this Agreement may be entered into electronically.

27.1. The Customer shall be deemed to have accepted this Agreement by completing any of the following:

1. Checking an “I Agree”, “Accept”, or similar checkbox;
2. Placing an Order after being presented with a link to this Agreement;
3. Making payment for an Account Product;
4. Accepting delivery of an Account Product; or
5. Accessing or using an Account Product after receiving notice of this Agreement.

27.2. The Customer agrees that electronic records may evidence acceptance of this Agreement, including:

1. Order ID;
2. Customer account information;
3. Email address;
4. Date and time of acceptance;
5. Payment record;
6. IP address;
7. Website activity logs; and
8. Other electronic transaction records.

28. VERSION APPLICABLE TO AN ORDER

The version of this Agreement made available to the Customer when an Order is placed shall apply to that Order unless:

1. The Parties subsequently agree otherwise;
2. An amendment is required by law; or
3. The Customer expressly agrees to an amended version.

The Provider may amend this Agreement for future Orders by publishing an updated version on the Website.

29. NOTICES

Notices relating to this Agreement may be sent electronically. The Provider may send notices to the email address, Website account, or other contact details supplied by the Customer. The Customer shall ensure that its contact information remains current.

30. GOVERNING LAW AND DISPUTE RESOLUTION

This Agreement shall be governed by the laws of Viet Nam, excluding its conflict-of-law principles.

The Parties shall first attempt in good faith to resolve any dispute through negotiation. If the dispute is not resolved within thirty (30) days after written notice by either Party, the dispute shall be finally resolved by:

Vietnam International Arbitration Centre (VIAC)

Seat / Venue: Hanoi, Viet Nam

Language: English

The arbitral award or final judgment shall be binding upon the Parties, subject to applicable law.

31. SEVERABILITY

If any provision of this Agreement is held to be invalid, unlawful, or unenforceable, that provision shall be modified to the minimum extent necessary or severed where modification is not possible. The remaining provisions shall remain in full force and effect.

32. NO WAIVER

Failure by the Provider to enforce any provision of this Agreement shall not constitute a waiver of that provision or of the Provider’s right to enforce it later.

33. ASSIGNMENT

The Customer may not assign or transfer its rights or obligations under this Agreement without the Provider’s prior written consent. The Provider may assign or transfer this Agreement as part of a corporate restructuring, business transfer, merger, acquisition, or transfer of the relevant business, subject to applicable law.

34. ENTIRE AGREEMENT

This Agreement, together with:

1. The relevant Order;
2. The product description displayed at the time of purchase;
3. Any applicable Replacement or Refund Policy;
4. The Website Privacy Policy; and
5. Any other terms expressly incorporated by reference, constitutes the entire agreement between the Provider and the Customer regarding the relevant Account Product.

Where there is a conflict regarding the technical or commercial specifications of an Account Product, the specifications expressly stated in the confirmed Order shall prevail.

35. CUSTOMER ACKNOWLEDGEMENT

By placing an Order or using an Account Product, the Customer expressly confirms that:

1. The Customer has read and understood this Agreement;
2. The Customer agrees to comply with this Agreement;
3. The Account Product will be used only for lawful business purposes;
4. The Customer is solely responsible for its advertising activities;
5. The Customer is solely responsible for the products and services it advertises;
6. The Customer is solely responsible for its advertising content, website, landing pages, payment methods, and business activities;
7. The Customer will comply with applicable Platform Rules;
8. The Customer will not use an Account Product for fraud, illegal activity, deception, intellectual property infringement, or Platform circumvention;
9. The Provider does not control Meta, Google, or any other third-party Platform;
10. An Account Product may be restricted, reviewed, suspended, or disabled by a Platform;
11. The purchase of an Account Product does not guarantee advertising approval, spending capacity, advertising performance, or account lifetime;
12. The Provider may suspend or terminate access where there is reasonable evidence of illegal activity, fraud, misuse, or violation of this Agreement; and
13. The Customer assumes responsibility for all persons to whom it grants access to an Account Product.

CUSTOMER ELECTRONIC ACCEPTANCE

Before completing an Order, the Customer must confirm: